Refund Policy

Last updated: November 1, 2026

Try every feature free for 14 days before you pay. If you buy and are not happy, we will make it right.

30-day money-back guarantee

If you are not satisfied with your first purchase of a subscription, ask for a refund within 30 days of the payment and you will get a full refund, no questions asked.

Renewals

If a renewal charged you after you meant to cancel, ask within 14 days of the renewal and we will refund it.

How to ask

Refunds are handled by Paddle.com, our Merchant of Record. Reply to your receipt email, use the link at paddle.net, or write to support@compasspdf.com with your order number. Refunds go back to the original payment method, usually within 5–10 business days.

Your legal rights

This policy adds to, and does not limit, any rights you have under consumer protection law where you live.